iPowerweb no more
Posted on September 9th, 2005 in General, My Business, Personal Messages
THIS POST WAS ALSO POSTED AT, AND TAKEN FROM, THE COMPANY BLOG FOR EVERAH MEDIA COMPANY.
After several frustrating incidents with iPower (or iPowerweb) hosting I have decided that I am going to gradually take all of my accounts off their servers. They had been an excellent host up until a few months ago and then all hell began to break loose.
One of my accounts was on a server that got hacked. My site, along with several others hosted on that shared box, had several files rewritten that caused users to recieve virus warnings because my pages were using an iframe to go to infected site. The iFrame was added as part of the hack. This was about five months ago.
Then about a month ago it happened again. This time all files on my server that ended in .html, .htm, .phtml, .php, .php3, .txt and that had an ending “>” bracket were appended to include a javascript that reached out to another site and dragged in an infected file. This problem was fixed after about two days.
Then two week after this attack, it was done again. This was the straw that broke the camels back. This was the third time I had to answer client questions as to why they were getting virus warnings. This was the third time that I had to reload all of my clean files. And this was the first the time it happened to me after iPowerweb gave me their assurance that it would never happen again.
Needless to say, I left them that day. I will say that if you are an iPowerwen customer, check you files that are on your server. Check everything. And if you find something that is not supposed to be there contact their tech support immediately to have it corrected. Then call biling to have your account terminated and transfer to a better host.
December 25th, 2005 at 10:53 pm
I used ipowerweb years ago, at first I had no problems with them but I started getting my accounts suspended for “using too much CPU”, it was ridiculous, there were no open_basedir restrictions on PHP so users could read out eachother’s files and log into eachother’s mysql accounts. They also had upwards of 1,000 accounts on the server I was on. I had many bad experiences with ipowerweb, they were the worst shared host I ever used and I use all VPSs now. Good move switching away from them!
December 26th, 2005 at 9:31 am
I feel you. Their tech support is a joke (their favorite answer to my questions has almost always been “I don’t know”), their customer service is weak (when you can actually talk to someone) and their billing department blows. I would say that overall, their services suck pretty hard.
Thanks for the comment.
– Robert